Privacy Policy

Effective Date: May 16, 2025

Caterlush values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, app, and services. By using Caterlush, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Information You Provide to Us

  • Name, email address, phone number
  • Address (if provided for delivery or catering purposes)
  • Profile details (for caterers: business name, descriptions, photos)
  • Payment information (processed securely via Stripe)
  • Communications sent through the platform (e.g., messages, reviews)

Automatically Collected Information

  • IP address
  • Device type, browser type
  • Usage data: pages visited, time on site, clicks

2. How We Use Your Information

We use the collected data to:

  • Provide, maintain, and improve our platform
  • Process bookings and payments
  • Authenticate users and prevent fraud
  • Communicate with you (confirmations, updates, promotions)
  • Monitor user behavior to improve service experience

3. How We Share Your Information

We may share information:

  • With Stripe for payment processing
  • With other users (e.g., when you book a caterer, they see your order details)
  • With vendors or service providers supporting platform functions
  • As required by law (e.g., government or legal requests)

We do not sell or rent your personal data to third parties.

4. Data Security

We implement security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Depending on your state or jurisdiction, you may have the right to:

  • Access, update, or delete your personal data
  • Request a copy of your data
  • Opt out of certain data uses (e.g., marketing emails)

To exercise your rights, please contact us at [email protected].

6. Children's Privacy

Caterlush is not intended for children under 13. We do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it promptly.

7. Third-Party Services

This Privacy Policy does not apply to third-party websites or services linked from our platform (e.g., social media, external caterer websites).

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll notify users by email or in-app notice. Continued use of Caterlush after changes means you accept the updated policy.

9. Contact Us

For questions or requests related to this policy, please contact:

Last Updated: May 16, 2025